Privacy Policy

At Curated Comforts, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This may include:

a. Personal Information

  • Name, email address, phone number, and billing/shipping address
  • Payment details (processed securely and not stored by us directly)
  • Account login credentials, if applicable

b. Non-Personal Information

  • Browser type, device type, operating system, and IP address
  • Pages visited, time spent on our site, and interaction data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyze site performance. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including delivery and returns
  • To communicate with you about your purchases, updates, and promotional offers
  • To improve our website, services, and customer experience
  • To ensure website security and prevent fraud

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following situations:

  • Service Providers: With trusted third parties that assist in processing payments, shipping, or marketing.
  • Legal Obligations: If required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, sale, or acquisition of our company.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving marketing emails by following the unsubscribe link in our communications
  • Request information about how we process your data

To exercise these rights, please contact us at info@curatedcomforts.co.uk.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services signifies your acceptance of the changes.