Terms & Conditions

These Terms and Conditions govern your access to and use of our website, services, and products. By using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “We,” “Us,” “Our” refers to Curated Comforts.
  • “You” or “Your” refers to the user, customer, or visitor of our website.
  • “Services” include all content, tools, and products offered on our website.

2. Use of Website

  • You must be at least 18 years old or have parental/guardian consent to use our website.
  • You agree to use our website for lawful purposes only and in accordance with these terms.
  • You shall not use our website to transmit or distribute viruses, spam, or malicious content.

3. Account Registration

  • Some features of our website may require you to create an account.
  • You are responsible for maintaining the confidentiality of your login credentials and are liable for all activities under your account.
  • If you suspect unauthorised use of your account, notify us immediately.

4. Product Information

  • We make every effort to display product descriptions, images, and pricing accurately. However, we do not guarantee the complete accuracy of such information.
  • All product availability is subject to change without notice.

5. Pricing and Payment

  • Prices displayed on our website are in GBP and include applicable taxes and shipping fees, unless stated otherwise.
  • Payments are processed securely through trusted third-party payment gateways. We do not store your payment information.
  • We reserve the right to modify prices or cancel orders in cases of pricing errors, fraud, or unauthorised transactions.

6. Shipping and Delivery

  • Delivery times are estimates and may vary due to unforeseen circumstances.
  • We are not responsible for delays caused by shipping carriers or external factors beyond our control.
  • Please review our Delivery Information for detailed information on shipping and delivery.

7. Returns Policy

  • We accept returns and process refunds in accordance with our Returns Policy.
  • Items must be returned unused, in their original condition, and within the specified timeframe to be eligible for a refund.

8. Intellectual Property

  • All content on this website, including text, images, graphics, logos, and software, is owned by or licensed to Curated Comforts and is protected by intellectual property laws.
  • You may not copy, reproduce, distribute, or exploit our content without our prior written consent.

9. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • This includes, but is not limited to, damages resulting from errors, interruptions, delays, or loss of data.

10. Indemnification

You agree to indemnify and hold harmless Curated Comforts and its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these terms or misuse of our website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved exclusively in the courts of the United Kingdom.

12. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting. Your continued use of the website constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@curatedcomforts.co.uk
Phone: 020 8129 1659

Thank you for choosing Curated Comforts. We look forward to helping you create a home that you love coming back to!